Walker Physical Therapy

Key Points from Customer Feedback

• Many customers praise the professionalism and care provided by the therapists, particularly mentioning Ashlee, Mat, and Erica.
• The facility is appreciated for its unique offerings like Aquatic therapy, which stands out compared to other facilities.
• Several customers have noted significant improvements in their physical condition, attributing success to the knowledgeable staff.
• Customer service is highlighted positively, with front office staff setting a welcoming tone.

• One customer reported an unprofessional experience with the receptionist, highlighting issues with communication and respect.
• Another customer experienced scheduling issues, leading to dissatisfaction with appointment management.

Overall Satisfaction

Feedback suggests a generally high level of satisfaction with the physical therapy services, particularly due to the skilled therapists and supportive environment. However, some areas for improvement include customer service interactions and appointment scheduling.