University Pain Consultants

Customer Feedback on Doctor Hyun's Pain Management Clinic

Reviews for Doctor Hyun's clinic are mixed, with some customers praising the care received, while others criticize the clinic's management and communication. Below is a summary of key points from the feedback provided by customers.

• Dr. Hyun is commended for her effective pain management strategies, including referrals to chiropractors and acupuncture therapy.
• Patients express gratitude for treatments such as injections provided by Dr. Hyun.
• Some customers report consistently positive interactions with the staff, describing them as caring and professional.
• Positive mention of effective appointment reminders and video appointments, especially since the COVID pandemic.
• The clinic is noted to have knowledgeable staff, with particular praise for employees such as Leilani.

• Customers report significant issues with appointment scheduling, including long wait times and inadequate notification of rescheduling.
• There are complaints about miscommunication regarding appointment locations and necessary pre-appointment paperwork.
• Some customers describe the office staff as rude and unsympathetic to patients' needs.
• Feedback indicates a lack of coordination and accountability within the office, leading to patient dissatisfaction.
• Criticism is directed at the clinic for not prioritizing patient care, with some suggesting exploring other facilities if possible.

Overall Impression

While Dr. Hyun receives high praise for her personal approach to pain management, the clinic as a whole has received mixed reviews. Issues with communication and patient care coordination are areas needing improvement. Patients seeking attentive care may find satisfaction with Dr. Hyun, but should be aware of potential administrative challenges.