Temecula Pain Management

Customer Feedback on Healthcare Practitioners

• Dr. Arif receives high praise for his understanding and effective management of patient pain.
• Patients appreciate Dr. Arif's knowledge, thoughtfulness, and diligence in explaining conditions.
• The office environment, including a recent remodel, has been positively received.
• The staff, especially nurses like Darcy and Carol, are commended for their care and expertise, with specific mentions of successful treatments like Trigger Point Injections.

• Some practitioners have been described as dismissive and inattentive, prioritizing personal tasks over patient care.
• There are concerns about the lack of empathy and support, particularly towards patients with complex conditions such as cancer and fibromyalgia.
• Patient histories and records are reportedly not well-maintained, affecting the continuity of care.
• Administrative support for authorizations is limited, with only specific days allocated for processing, causing inconvenience.
• Perception of the clinic shifting focus from patient care to financial gain has been noted.

Overall Recommendations

Feedback suggests that while Dr. Arif and some staff members provide exemplary care, there are significant concerns regarding attentiveness and administrative efficiency in the clinic. Enhancing patient-practitioner communication and improving administrative processes could enhance overall patient satisfaction.