Richard A. Weiner, MD

Customer Feedback on Innovative Pain Treatment Solutions

Customers have shared their experiences with Dr. Weiner and his staff at Innovative Pain Treatment Solutions. Feedback suggests a mix of positive and constructive insights about their services and care.

• Dr. Weiner and staff have significantly enhanced patients' quality of life without over-prescribing narcotics.
• The team thoroughly explains pain origins and relief methods.
• Dr. Weiner is praised for listening to patients and discussing pain management options.
• Patients appreciate the compassionate and professional demeanor of the staff.
• The ability to get prompt appointments is highlighted, especially when compared to other facilities like the VA Medical Center.
• Patients feel they receive excellent and compassionate care, resulting in improved pain management.

• Some customers note that Dr. Weiner often runs late for appointments, suggesting the need to bring a book.
• There are significant issues with communication outside of office visits, including difficulty reaching the office by phone and receiving call backs.
• Feedback suggests a need for clearer office hours and improved phone support.
• One suggestion includes hiring staff dedicated to managing phone communications and ensuring message delivery, possibly with a date-time stamp system.

Recommendations for Potential Patients

Overall, Dr. Weiner and his team come highly recommended for individuals seeking pain relief and quality medical care. Patients are advised to be prepared for potential delays during visits but can expect professional treatment and a caring environment.