Powerhouse Gym Menifee

Customer Reviews Summary for Powerhouse Gym

The feedback from customers highlights several aspects of the Powerhouse Gym experience, emphasizing both positive features and areas for improvement.

Positive Feedback

• Location and Staff: Customers appreciate the great location and friendly staff. Special mentions were made of Julia and Colin for their welcoming and professional service.
• Facilities: The gym offers a range of facilities including aqua massage beds, dry and wet saunas, and a cross-fit room, which are well-received by the members.
• Cleanliness: Locker rooms and childcare areas are consistently noted as clean and well-maintained.
• Atmosphere: Members enjoy the welcoming and family-like atmosphere, with staff and members engaging with one another positively.
• Childcare and Equipment: The childcare area is a favorite among those with children, and the gym is equipped with top-notch machines that cater to various workout needs.
• Classes: The classes offered are described as challenging and effective, contributing to a satisfying workout experience.

Areas for Improvement

• Pool Area Maintenance: The pool area requires more attention as the ceiling is in poor condition, leading to debris falling into the water.
• Staff Availability: Some customers find it difficult to locate staff for assistance with new equipment, such as the video game/stationary bike and shadow boxing device.

Overall, Powerhouse Gym is well-regarded by its members for its comprehensive facilities, friendly staff, and community atmosphere. Addressing maintenance and staff availability issues could enhance the member experience further.