Moon Bay Massage Spa

Customer Feedback on Massage Services

• Tina is praised as a very good server, indicating a positive customer service experience.
• Some customers mentioned having a great massage experience, appreciating the quality of the service.

• Feedback suggests issues with tipping practices, as one customer felt pressured to tip more than they intended for a 30-minute session.
• Several customers reported poor service quality, including complaints of a masseuse using a cellphone during the session and not providing the requested massage type.
• Concerns were raised regarding the professionalism of the staff, with descriptions of them being rude and seemingly inexperienced.
• One review strongly criticized the establishment, accusing it of inappropriate services and expressing intent to file a complaint with the authorities.

• Feedback indicates inconsistent service quality, where some customers received less attention or different massage techniques than requested.

The overall sentiment of the reviews highlights a mixture of positive and negative experiences. While some customers enjoyed the service, others raised significant concerns regarding professionalism and service delivery. Addressing these issues could enhance customer satisfaction and improve the establishment's reputation.