Healthy Foot Massage

Customer Feedback on Massage Service

Customers have shared mixed experiences about the massage service offered. The feedback highlights key aspects such as value for money, service quality, and overall ambiance.

Positive Experiences

• Many customers appreciate the affordability, emphasizing the $40 foot massage package that includes a full-body focus, particularly on the feet.
• Customers enjoy the convenience of same-day appointments, which adds to the overall satisfaction.
• Several patrons have mentioned the friendliness and hospitality of the staff, contributing to a welcoming atmosphere.
• The inclusion of a scalp and head massage in the foot massage package is noted as an added benefit.

Areas for Improvement

• Some customers expressed concerns about the professionalism and organization of the establishment, describing it as chaotic at times.
• Language barriers were mentioned, with some customers noting that staff at the front desk do not speak English.
• Feedback suggests the need for improvement in massage techniques, with specific references to rough techniques not hitting the right spots.
• The ambiance of the waiting area was critiqued, with instances of staff eating and noise being off-putting for some guests.

Overall, feedback suggests that the massage service offers great value for its price, but there is room for improvement in organization and technique to enhance the customer experience further.