Fitness 19

Customer Feedback on Gym Experience

• Convenient location, easily accessible for customers.
• Facilities equipped with everything needed for working out.
• Friendly and helpful staff, ready to assist with questions and concerns.
• Restrooms are maintained clean.
• Cancellation process is straightforward and without issues.

• Loud music, particularly rap, interferes with personal headsets.
• General cleanliness is a significant concern; equipment and workout areas are reportedly dirty.
• Lack of regular cleaning staff compared to previous experiences.
• Limited variety of classes offered, possibly due to space constraints.
• Gym size is small and can feel cramped during busy times.
• No sauna available, and hours of operation are limited, closing early on weekends and weekdays.

Overall Impression

While the gym offers a convenient location and helpful staff, cleanliness and limited facilities are major drawbacks for customers. The feedback suggests that improvements in maintenance and class variety could enhance the overall customer experience. Potential members should weigh these factors when considering this gym.