Dr. Steven T. Kelley, MD

Customer Feedback on Wrist Surgery Experience

Feedback from customers suggests several concerns regarding the wrist surgery experience with a particular surgeon. Key areas of dissatisfaction include bedside manner, pain management, surgical outcomes, and post-operative care.

• Bedside Manner

  Customers mentioned feeling like a transaction rather than a human being, with difficulties in asking questions and feeling rushed during consultations.

• Pain Management

  Feedback suggests severe pain post-surgery due to inadequate nerve blocking, leading to an extremely painful recovery experience.

• Surgical Outcomes

  Concerns were raised about the surgical procedure itself, such as the placement of screws that were too long, causing further complications and pain during physical therapy.

• Post-Operative Care

  Customers reported that physical therapy was not initially recommended, resulting in extended immobility and pain. Corrective actions were necessary, including a second surgery with a different surgeon.

• Conduct thorough research and read reviews before selecting a surgeon to ensure better treatment and outcomes.
• Seek second opinions if experiencing complications or dissatisfaction with initial surgical results.

Feedback emphasizes the importance of choosing a surgeon who provides comprehensive care and demonstrates empathy and patience throughout the surgical process.