Dr. Igor A. Jercinovich, MD

(951) 698-4660

Website Link

25150 Hancock Avenue
Murrieta

Customer Feedback on Medical Practice

Feedback suggests a mix of positive and negative experiences with this medical practice. Key points from customer reviews are highlighted below:

Negative Experiences
  • Several customers reported dissatisfaction with the diagnostic process, describing it as rushed and lacking thoroughness.
  • Concerns were raised about the lack of proper imaging and reliance on simplistic examinations.
  • Issues with office policy on upfront payments, particularly when deductibles are not met, were noted, causing confusion and frustration among patients.
  • Communication issues were frequently mentioned, with examples of poor coordination in sending referrals and prescriptions, leading to delays in treatment.
  • Some patients felt that the doctors lacked empathy and bedside manner, making their experiences uncomfortable.
Positive Experiences
  • Positive feedback highlighted successful surgical outcomes, particularly for knee surgeries, appreciating the expertise and professionalism of the staff.
  • Patients appreciated the doctor's follow-up communication, especially post-surgery to ensure patient well-being.

Recommendations for Patients

Feedback suggests that patients seeking quick procedures, such as steroid shots, might find this practice suitable. However, those requiring comprehensive diagnostic processes or who are concerned about upfront costs should carefully consider these factors before scheduling an appointment.

Office Policy on Payments

It is important for prospective patients to confirm payment policies and insurance requirements beforehand to avoid confusion during visits.

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