Apex Physical Therapy

Overview of Customer Experiences

Customers have expressed high levels of satisfaction and gratitude towards the services provided by the clinic. The reviews highlight the professionalism, empathy, and personalized care offered by the staff, especially Bill and his team. Feedback suggests that the clinic goes above and beyond in addressing individual needs and ensuring a smooth recovery process.

Key Highlights

• Bill and his staff are praised for their expertise in treating various conditions, including Achilles tears and scoliosis. Customers note significant improvements in their posture and recovery.
• Both pre- and post-operative care, especially concerning knee replacements, are mentioned as being thorough and compassionate, with detailed responses to patient queries.
• The clinic is described as spotless, indicating a high standard of hygiene and cleanliness.
• Bill is commended for his empathetic approach and for making medical transactions smooth and stress-free, particularly when dealing with insurance evaluations.
• Many customers express a desire to rate the clinic higher than the maximum allowed, underscoring their exceptional satisfaction.
• Professionalism combined with a friendly demeanor is a recurring theme, with staff offering personalized treatment plans tailored to individual needs.
• Dr. Phil is highlighted for his respectful, friendly, and motivational approach, helping patients not only recover but also improve their overall fitness and health.
• The clinic offers additional services such as fitness training, focusing on proper technique and safety, which customers find beneficial.

Customer Recommendations

Feedback suggests an overwhelming willingness to recommend the clinic to others, emphasizing the caring nature and effectiveness of the treatments provided. Customers feel valued as individuals rather than just cases, contributing to their high levels of satisfaction and trust in the services offered.