Ann sauna

Customer Feedback on Ann Sauna

• Customers praise the massage quality, describing it as the best in Temecula.
• The staff is noted for being beautiful, friendly, and sincere.
• Clients highlight the expertise and professionalism of the masseuses.
• Jen, a specific masseuse, received commendation for her kindness and knowledge during a 30-minute massage.
• Regular visitors appreciate the relief from muscle tension and the personalized care provided.

• Some customers report issues with phone communication, either due to unanswered calls or inappropriate responses.
• Walk-in clients experienced long wait times despite initial estimates, suggesting a need for better time management or scheduling.

Suggestions for Enhancement

Feedback suggests implementing a caller ID system to prevent communication issues and enhance customer service. Additionally, improving appointment scheduling and managing walk-in expectations could lead to more satisfying customer experiences.