Canyon Fitness Center

Customer Feedback on Canyon Fitness Center

• The facility offers all necessary gym equipment, meeting the needs of serious lifters.
• Members appreciate the cleanliness and tidiness of the gym.
• The staff is described as friendly and welcoming, creating a family-like atmosphere.
• Many appreciate the lack of crowds compared to larger gyms, allowing for uninterrupted workouts.

• Parking can be challenging during the afternoon rush due to the dance studio upstairs.
• The monthly fee is considered reasonable, but the $175 deposit is viewed as excessive given the lack of extra amenities like a swimming pool or spa.
• Concerns have been raised about the gym's lighting, with some finding it too dark.

• Several customers have complained about issues with membership cancellations and automatic payments.
• There are reports of poor customer service, particularly regarding management's unwillingness to address billing disputes.
• Some feedback highlights dissatisfaction with the cleanliness and maintenance of the facility and equipment.
• Concerns have been expressed about the childcare services, noting inadequate supervision.

Summary

Overall, Canyon Fitness Center receives mixed reviews from its customers. While many appreciate the clean facilities, friendly staff, and a welcoming atmosphere, there are significant concerns regarding financial policies, customer service, and maintenance of the gym. Addressing these issues could improve customer satisfaction and the gym's reputation.