Dr. Scott Herron, MD

Customer Feedback on Dr. Herron

Feedback from patients regarding Dr. Herron and his medical practice includes mixed experiences. Some patients report highly satisfactory outcomes, while others have faced challenges and dissatisfaction.

Positive Experiences

• Patients have praised Dr. Herron for his surgical expertise, reporting excellent outcomes after complex surgeries, such as compound fractures and broken hands.
• He is described as professional, precise, and attentive, with patients noting his thorough aftercare and daily hospital visits during recovery.
• Feedback suggests that Dr. Herron is conservative in recommending surgery, opting for it only when necessary.
• The office staff is generally considered respectful and efficient, contributing positively to the overall experience.

Negative Experiences

• Some patients have expressed dissatisfaction with surgical outcomes, citing issues like non-union of bones post-surgery, leading to extended recovery periods.
• Feedback highlights concerns regarding the spacing of bones in previous surgeries, necessitating further surgical intervention by another doctor.
• Concerns about administrative practices were raised, such as the requirement for a full social security number and perceived inefficiency in scheduling and communication.
• One patient reported an inability to meet Dr. Herron due to unclear appointment management, leading to dissatisfaction with the business practices of the office.

Recommendations

• For those considering surgery, feedback emphasizes checking Dr. Herron's credentials and past patient outcomes.
• Potential patients are advised to clarify administrative and privacy policies with the office staff prior to appointments.