Temecula Center for Integrative Medicine

Customer Feedback Overview

Feedback suggests a mixed experience with the healthcare service. While some customers praise specific doctors and the approach to treatment, others express dissatisfaction with certain aspects of the service. Below are the key points extracted from customer reviews.

• Many customers appreciate the integrative healthcare approach, emphasizing root cause analysis over traditional prescriptions.
• Dr. Luke Fisk and Dr. Hazen receive specific commendations for their care and effectiveness.
• The practice is described as comprehensive, addressing mind, body, and soul with a goal of holistic health restoration.
• Several customers note the efficiency and friendliness of the entire staff, from reception to doctors.

• Limited insurance options are a concern for some customers, impacting accessibility to the healthcare services.
• There are complaints about the office staff's lack of empathy compared to the doctors.
• Some customers report dissatisfaction with treatment plans, citing a lack of follow-through and ineffective resolutions.
• Issues with insurance coverage communication and unexpected fees have caused frustration among patients.
• Perceptions of a shift from patient care focus to profit-driven motives have been mentioned.

Recommendations for Potential Patients

For those considering this healthcare service, it may be beneficial to:

• Clarify insurance coverage and treatment costs prior to appointments.
• Consider requesting consultations with specifically recommended doctors like Dr. Hazen for chiropractic care.
• Be prepared for extensive initial consultations aimed at uncovering root causes of health issues.

Overall, while the practice offers a holistic approach that many find beneficial, potential patients should be aware of possible communication and administrative challenges.