The Rehab Group, Physical Therapy

Positive Customer Experiences

Feedback suggests that many customers have had positive experiences with The Rehab Group, particularly at the Sky Canyon office. Customers appreciate the knowledgeable staff and personalized treatment plans. Several key aspects are highlighted:

• Effective pain management, with one customer reporting significant relief from leg pain after two years.
• Customized treatment plans tailored to individual needs, rather than generic programs.
• Supportive and motivational staff, ensuring a positive rehabilitation experience.
• Professionalism in handling scheduling and workout understanding.
• Successful recovery milestones, such as regaining the ability to perform everyday tasks.

Individual Testimonials

Customers have specifically mentioned the following staff members for their exceptional service:

• Jacob, noted for effective pain treatment and making significant progress with clients.
• Kirsten, commended for tailoring rehabilitation programs post-surgery.
• The team, including Adam, Andrew, Sara, and Ivy, recognized for maintaining motivation and personalized care.

Areas for Improvement

While the feedback is predominantly positive, there are areas where improvements could be made:

• A single negative review mentioned unfriendliness and poor customer interaction, leading to discomfort and mistrust.
• Specific concerns were raised about a staff member named Regina, whose behavior disappointed a customer.