Innovative Pain Treatment Solutions

Customer Feedback on Innovative Pain Treatment Solutions

Patients of Innovative Pain Treatment Solutions in Temecula have shared their experiences with the clinic and its staff. The feedback highlights both positive aspects and areas of concern.

• Patients appreciate the personalized care and attention they receive, feeling that their individual needs are prioritized.
• Doctors, particularly Dr. Weiner and Dr. Ng, are commended for their patience, thoroughness, and willingness to explore alternative treatments beyond medication.
• Several procedures and trials have been conducted, moving patients away from a solely medication-based approach.
• Personal follow-ups by doctors after procedures demonstrate a high level of care and commitment.
• Dr. Weiner is noted for his ability to engage with patients, explain treatment plans, and help them make informed decisions.
• A long-term patient, a 75-year-old veteran, expressed gratitude for the care and successful pain management achieved through surgical interventions.

• Some patients experienced long wait times, with instances of waiting over two hours past appointments.
• One patient reported that treatment not only failed to alleviate pain but at times exacerbated it.
• Issues with miscommunication among staff led to errors in treatment plans, including unnecessary procedures.
• There are concerns about negligence and incompetence in handling patient records and insurance approvals.
• Calls for accountability have been made due to potential risks posed by these administrative errors.

Conclusion

While many patients express satisfaction with the personalized and caring approach of the doctors, there are significant concerns regarding administrative inefficiencies and communication issues within the clinic. Addressing these concerns could enhance patient trust and overall experience.