Green Physical Therapy

(951) 331-3660

Website Link

32605 Temecula Parkway
Temecula

Customer Feedback Summary

Positive Experiences
  • Customers have praised Jenneca Andrews for her exceptional support and expertise, particularly in pelvic floor therapy, which has significantly improved their lives.
  • Maitland, a coworker of Jenneca, is commended for her genuine and caring attitude, contributing to a positive team dynamic.
  • The physical therapy staff, including Maria at the desk and Marc the director in Temecula, are recognized for their high level of expertise and excellent customer service.
Impactful Services
  • Jenneca Andrews' pelvic floor program is highlighted for transforming customers' lives, enhancing their strength and confidence.
  • Dr. Jenneca Andrew is valued for her patience, thoroughness, and dedication to continued education, particularly in pelvic health.
Challenges and Concerns
  • Customers have faced difficulties in scheduling appointments due to long wait times and scheduling errors, particularly with Jenneca Andrews.
  • Feedback suggests that the front desk service requires improvement, as there are issues with managing appointments effectively.

Recommendations

Customers highly recommend the services of Jenneca Andrews and the Temecula group for their professionalism and effective treatment plans. However, improvements in the scheduling process and front desk management are advised to enhance overall customer satisfaction.

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