PacificPro Physical Therapy & Sports Medicine – Canyon Hills / Menifee

Customer Feedback Summary

• The facility is described as clean, modern, and frequently sanitized.
• Front desk staff are attentive and responsive to immediate needs, especially during initial paperwork processes.

• PTs are knowledgeable and attentive, guiding patients through exercises and procedures efficiently without leaving them waiting.
• Therapists are praised for their professionalism and ability to make patients feel important and cared for.

Highlighted Therapists

• Highly recommended for her knowledge of human anatomy and thorough evaluations.
• Explains procedures with clear terminology and connections that help patients understand better.
• Demonstrates compassion and provides care within a reasonable pain range, leaving patients feeling hopeful and improved.
• Patient and helpful during exercises, ensuring proper form and modifications as needed.

• Successfully assisted a patient in returning to running quickly.
• Acknowledged for understanding patient needs and customizing therapy accordingly.
• Rated with five stars for exceptional service and resourcefulness.

General Recommendations

Feedback suggests that all staff members, from the front desk to therapists, are outstanding and go above and beyond to ensure productive sessions. Customers highly recommend PacificPro for its professional and caring environment, making it a top choice among physical therapy facilities.