Nara Thai Massage

(951) 440-0721

Website Link

40119 Murrieta Hot Springs Road
Murrieta

Customer Feedback Summary

Customers have shared their experiences with a massage service, highlighting various aspects of their visits. The feedback suggests a high level of satisfaction with the services provided.

Overall Satisfaction
  • Some customers express extreme satisfaction, noting they would rate the service even higher than the maximum if possible.
  • The service is described as amazing and professional, with incredible massages at great prices.
Health Benefits
  • Many report significant improvements in chronic pain and mobility issues, particularly for back pain and muscle tightness.
  • Regular visits are credited with maintaining their improved physical condition.
Staff and Service Quality
  • Customers appreciate the professionalism and skill of the massage therapists, with specific praise for individuals such as Irene and Rita.
  • There is a high level of satisfaction with the quality of massages compared to other high-end spas.
  • Even as the business has grown, the service quality remains consistent across different therapists.
Facilities and Environment
  • The business environment is described as clean, calm, relaxing, and quiet.
  • The staff is noted for being friendly, smiley, and attentive to client needs.
Additional Services
  • Customers appreciate the small gestures, such as offering water or Thai Tea after the massage.
Areas for Improvement
  • There was a mention of an issue with the credit card processing terminal, which could be improved for a smoother customer experience.
  • One customer noted a less satisfactory experience with a male masseur's technique compared to previous experiences.

Recommendation

Overall, customers highly recommend this massage service for its excellent quality, professional staff, and the tangible health benefits they have experienced.

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